Shipping policy

At MAYSOLARA, we are committed to making your shopping experience simple, secure and convenient. We carefully process every order and work with reliable shipping partners to deliver your products safely.

1. Worldwide Shipping

We currently offer worldwide delivery. Shipping availability and costs are calculated at checkout based on your delivery address.

2. Order Processing

Once your order has been successfully placed, it is prepared for shipment as quickly as possible.

You will receive an order confirmation by email after your purchase. Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

3. Delivery Times

Delivery times may vary depending on your location, shipping method and carrier.

Estimated delivery information will be displayed at checkout whenever available.

Please note that delays may occasionally occur due to customs procedures, weather conditions, carrier delays or circumstances outside of MAYSOLARA’s control.

4. Tracking Your Order

When tracking is available, your tracking information will be sent to the email address provided during checkout.

Please allow some time for tracking information to become active after your order has been shipped.

5. Customs & Import Duties

For international orders, your package may be subject to customs duties, taxes or other import charges depending on your country.

Any applicable customs fees or import taxes are the responsibility of the customer unless otherwise stated at checkout.

6. Incorrect or Incomplete Address

Please make sure your shipping information is accurate before completing your order.

If an order is returned because of an incorrect or incomplete address, additional shipping costs may apply for reshipment.

7. Lost or Damaged Packages

If your package appears to be lost, significantly delayed or arrives damaged, please contact our customer support team as soon as possible.

We will work with the shipping carrier to help resolve the issue.

8. Contact Us

If you have any questions about your order or shipping, our customer support team is here to help.

MAYSOLARA
Move Better. Live Better.