Refund policy
RETURN AND REFUND POLICY
Return Period: 30 days from the date of receipt of your order.
Return Conditions:
- Items must be unused, in original packaging, and in good condition
- Security tags must remain intact (if applicable)
- Proof of purchase (order number) required
- Worn, washed, or damaged items are not eligible for return
Return Shipping Costs:
- Free returns for defective or non-conforming items
- Paid returns for non-defective items (shipping cost borne by customer)
Return Process:
- Contact support@mayconfrtcontact.com with your order number
- Receive a prepaid return label (for defects)
- Ship the item to our return address
- Refund processed within 14-21 days of receipt
Refund Details:
- Original shipping fees are not refunded
- Return shipping costs are deducted from refunds (except for product defects).
- Refunds issued to original payment method
Exceptional Delays: Return timeframes may be extended due to circumstances beyond our control (supplier delays, customs, etc.)